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by Emily Yan, on 1/30/23 Healthcareartificial intelligencerobotic process automationdigital transformationCloud Computing

Software integration has become more woven into the fabric of a patient’s experience than many would have even imagined even a few years ago. Before the pandemic, healthcare was slow …

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by Emily Yan, on 12/21/22 Healthcareartificial intelligencerobotic process automationRPAdigital transformation

In what seems like the blink of an eye, mentions of robotic process automation (RPA) have become ubiquitous in the healthcare industry. Since the pandemic, RPA has solved multiple challenges …

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by Eggplant, on 3/30/21 Customer Experiencecustomer experience optimizationend-to-end testingFinancial Servicesrobotic process automation

Providing a good customer experience is something all companies should aspire to do. However, when there are many moving parts, doing this can be a massive challenge. Financial institutions have …

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by Eggplant, on 1/7/20 robotic process automationAutomotive

2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the …

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by Eggplant, on 9/10/19 robotic process automationRPA

A recent article by InformationWeek’s Jessica Davis proclaimed, RPA is the fastest growing category of software today, driven by enterprise digital transformation efforts.” Davis went on to cite a Gartner …

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by Gareth Smith, on 8/13/19 Healthcarerobotic process automationRPA

In a recent article in the Enterprisers Project, Kevin Casey wrote, “If it’s repetitive and manual, it’s probably a good fit for RPA.” RPA 101: Understanding What Robotic Process Automation …

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by Eggplant, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …

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by Eggplant, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …

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by Eggplant, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …

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by Eggplant, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …

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