Eggplant Blog

How Smart Testing Can Ensure a Smooth Shopping Experience

9/24/18 / by Nick Casalbore posted in automated testing, Digital Experience, UX testing, artificial intelligence, intelligent automation, machine learning, POS testing, point of sale, omnichannel testing

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Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams tested the code and it worked. So, what happened? 

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