Eggplant Blog

Drew Post

Drew is an Agile Product Owner for Eggplant's B2B insights products including Synthetic Monitoring and Real User Insights, plus iOS and Android mobile apps, and our reporting API. He's got a passion for technology and a hunger to solve people’s problems.
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Recent Posts

Enhanced Notifications in Real Customer Insights

11/22/18 / by Drew Post posted in analytics, Eggplant solutions, website performance, performance trends, KPIs, key performance indicators

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Revenue, conversions, response start time, page load duration, active sessions and bounces – six key KPIs across millions of possible combinations of device types, operating systems and browser versions – all monitored for their actual vs expected performance. The real-time insight engine in Real Customer Insights is pretty impressive.

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An All New Performance Trends Report

7/10/18 / by Drew Post posted in User Experience, UX, User experience testing, analytics, Eggplant solutions, real user monitoring, Digital Performance Management, website performance, performance trends, real user insights, KPIs, key performance indicators

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The weather, the tennis, the football — with all the distractions, you’d think those of us on the Real User Monitoring team would be kicking our feet up, right? Not a chance! I'm super excited to tell you about our latest release: a brand-new version of our Performance Trends Report. 

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