Eggplant Blog

The DevOps Disconnect

8/6/19 / by Michael Giacometti posted in automated testing, DevOps, continuous testing, digital transformation

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Lack of communication is often cited as the biggest problem Business have when implementing DevOps.  This would be communication between co-located teams where the team just doesn’t talk, teams across geographies where time zones come into play, even where the IT and Business just will not discuss things.  Indeed, there are many places where a lack of communication can cause DevOps to fail.

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5 Takeaways from Putting Intelligence into your Continuous Testing

7/30/19 / by Michael Giacometti posted in automated testing, Customer Experience, DevOps, AI, continuous testing, Forrester

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On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” 

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Doing More with Less

7/25/19 / by Michael Giacometti posted in automated testing, DevOps, software testing, AI, digital transformation, Augmented Intelligence

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Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence.  It is the same fallacy that holds organizations back from progress. 

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AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, quality testing, intelligent automation, digital transformation, Automation Best Practices, business tester

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We are in a Digital Testing Epoch.  Are you ready?

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Intelligent Testing Fuels Digital Twin Adoption

7/18/19 / by Eggy posted in Test automation, User Experience, AI, AI-assisted testing, machine learning, accessibility, digital twin

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Digital twins are a growing area of enterprise investment, with Gartner predicting that the use of digital twins will triple by 2022. The technology, a digital representation of a physical object or system, offers companies a host of benefits, among them improved productivity, reduced down time, reduced risk and improved performance.

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Why Digital Risk Assessments are a Must-Have for the Automated Era

7/11/19 / by Eggy posted in Customer Experience, Digital Experience, continuous testing, digital transformation

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If you ask the average CEO to rate how important digital transformation is to their business, chances are it would crack the top five—if not take the number one spot. After all, a recent Gartner survey found that IT spending will reach $3.85 trillion this year with enterprise software continuing to be the fastest-growing category.

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The Business Tester: An Answer to Today’s Digital Demands

7/4/19 / by Antony Edwards posted in Test automation, artificial intelligence, intelligent automation, machine learning, business tester

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In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights are perennial goals. Yet, until very recently, companies have been going about it all wrong.  

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Democratizing Software Testing

6/25/19 / by Peter Cherns posted in automated testing, Automated testing tools, Software test automation, Eggplant Digital Automation Intelligence Suite, digital transformation

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Forrester has recently heralded the rise the of the ‘Business Tester’ in response to consumers increased demand for flawless digital products. We believe this is more than just a trend, it is an uprising!

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Web Performance Essentials: Big Images Slow Web Pages Down

6/20/19 / by Alex Painter posted in Web Performance, real user monitoring, Real Customer Insights, marketing

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Marketers use a lot of images on websites. They’re needed to show off products. They’re used for ads and promotions. They form key parts of attractive designs, carefully calculated to turn visitors into customers.

But when images slow web pages down, they have the opposite of the desired effect. They frustrate visitors. They turn people away. They drive potential customers to the competition.

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Intelligent Testing: Why It’s a Must-Have for Financial Institutions

6/18/19 / by Candice Arnold posted in Customer Experience, Eggplant AI, continuous testing, financial services, intelligent automation

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Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it is for financial services firms to delight their customers at every interaction. But, when you consider the industry’s complex, highly regulated environment and the customer expectation for a seamless experience across devices and operating systems, it’s clear that this is anything but a simple task.

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