Eggplant Blog

Eggplant Functional 18.2: Usability testing, automatic script checker, and much more

12/11/18 / by Pamela Gillaspie posted in model-based testing, Eggplant AI, intelligent testing, Eggplant solutions, UX, software testing, Functional testing, usability testing

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We recently released the much-anticipated Eggplant Functional 18.2, which includes some truly exciting innovations.

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Customer Experience Optimization: Improve the UX and Business Outcomes of Digital Software

8/8/18 / by John Bates posted in Customer Experience, customer experience optimization, Software test automation, intelligent monitoring, real user insights, UX, UX testing, continuous testing, analytics, continuous monitoring

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There are certain inalienable truths about businesses: they all want to succeed and they all want to beat their competitors. What's slightly different is how a business defines success. For a healthcare company, it might be lives saved. For an insurance company, it's the number of policies bought. For an e-commerce retailer, it's shopping basket conversions. 

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Six Ways Intelligent Automation Helps You Optimize Mission Outcomes

8/2/18 / by John Bates posted in intelligent testing, fusion engine, Eggplant Digital Automation Intelligence Suite, QA, testing strategy, testing best practices, UX testing, UX, User Experience, testing automation, analytics, artificial intelligence, UI testing, APIs, API testing, AI-assisted testing

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Testing is critical for organizations like NASA, the US Army, Northrop Grumman, BAE Systems, Lockheed Martin, MBDA, the UK’s Ministry of Defense and the Metropolitan and Scottish Police, where lives are on the line. As we've worked with customers like these over many years, we've noticed how much more testing is than just making sure the system works — it’s about ensuring we test for mission success and continuously optimize mission outcomes. Whether you're designing systems for command and control (C2); to provide support for complex police operations, such as hostage negotiations; or for shooting down an enemy missile, you should plan your testing and monitoring strategy to continuously test against the desired mission outcomes. 

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Eggplant Functional 18.1: Exciting new features for faster, more efficient testing

7/17/18 / by Pamela Gillaspie posted in model-based testing, Eggplant AI, intelligent testing, Eggplant solutions, JUnit 5, Appium, UX, software testing, Functional testing

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Earlier this month, we released Eggplant Functional v18.1. This latest version introduces a variety of new features designed with speed and efficiency in mind, and to bring Eggplant Functional and Eggplant AI closer together. Read on to see what’s in store when you upgrade. 

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An All New Performance Trends Report

7/10/18 / by Drew Post posted in KPIs, key performance indicators, website performance, UX, User Experience, performance trends, Digital Performance Management, real user monitoring, real user insights, Eggplant solutions, analytics, User experience testing

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The weather, the tennis, the football — with all the distractions, you’d think those of us on the Real User Monitoring team would be kicking our feet up, right? Not a chance! I'm super excited to tell you about our latest release: a brand-new version of our Performance Trends Report. 

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Don’t Test the Code, Test the Business

5/24/18 / by John Bates posted in intelligent testing, Eggplant Digital Automation Intelligence Suite, QA, continuous delivery, continuous integration, intelligent monitoring, user journey, testing strategy, testing best practices, UX testing, UX, User experience testing, User Experience, Test automation, Digital Experience

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Quality assurance (QA) used to be a compliance activity. You were releasing a product and needed to test it and stamp it “approved.” QA was about testing that the code worked. You might manually test the code. You might have even tried some automation — coding a set of test scripts that would try to capture regressions or errors that you had eradicated in the past, but which somehow crept back in. All in all, you were reasonably satisfied that you achieved a level of test coverage that met your goals. Then, you put your code into production and crossed your fingers that nothing went wrong. And if it did, you tried to fix it as quickly as humanly possible.

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Works on My Machine

4/4/18 / by Bekki Freeman posted in testing strategy, Eggplant solutions, test automation strategy, user journey, software development, testing best practices, UX, User Experience, UI testing, Software testing tools, software testing, Quality assurance, QA testing, Functional testing, eggPlant Functional

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Note: Test engineers Reena Kuni and Jeannette Smith also contributed to this blog.

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A Modern Testing Perspective, Plus Cool New Features in iOS Gateway 5.0

2/21/18 / by David Vernon posted in continuous delivery, iOS Gateway, API testing, testing strategy, UX testing, User experience testing, UX, software testing, Eggplant solutions

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This blog is only partially about our newest iOS Gateway 5.0 release with device and simulator support for Touch ID and Face ID (which is super cool, but more about that later). It’s also a blog about how testing has changed — a lot — in a short amount of time.

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Thrive in the Digital Economy With Intelligent Digital Experience Monitoring

1/9/18 / by John Bates posted in intelligent monitoring, artificial intelligence, UX, UX testing, DevOps, analytics, Automation testing, Digital Experience

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For a while now (about 10 years), Dev and Ops have been trying to get along. After all, collaboration between the two creates fast feedback loops and gets high-quality software into users’ hands faster. But with a new space emerging, digital experience management, Dev and Ops need to make a new BFF—the business—to stay in sync.

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Testing is Broken. Let's Fix It.

9/13/17 / by John Bates posted in AI, Automation testing, Digital Experience, Automated testing tools, UX, UX testing, User Experience

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If you’re in the software development and testing realm, you know how rapidly things have changed in a short amount of time. Digital business is here to stay and companies in all sectors are disrupting their business models and undergoing digital transformations to stay relevant. They’re turning to agile development approaches and DevOps to spark innovation and rapidly deliver new, cutting-edge products and solutions that meet evolving customer desires.

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