Eggplant Blog

Link Real User Journeys and AI-Assisted Techniques to Improve Quality

8/22/18 / by Michael Giacometti posted in AI-assisted testing, artificial intelligence, DevOps, QA, QA testing, testing best practices, user acceptance testing, User experience testing, User Experience, digital automation intelligence, Customer Experience Insights

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To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, integration testing, and user acceptance testing (UAT) to ensure a bug-free release. While product quality has a direct correlation to increased revenue and positive business outcomes, this isn’t enough in the 21st-century marketplace. QA’s job isn’t just to de-risk applications by finding defects earlier but to help de-risk business strategy and potential problems with your user base by reporting customer experience defects. 

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Six Ways Intelligent Automation Helps You Optimize Mission Outcomes

8/2/18 / by John Bates posted in intelligent testing, fusion engine, Eggplant Digital Automation Intelligence Suite, QA, testing strategy, testing best practices, UX testing, UX, User Experience, testing automation, analytics, artificial intelligence, UI testing, APIs, API testing, AI-assisted testing

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Testing is critical for organizations like NASA, the US Army, Northrop Grumman, BAE Systems, Lockheed Martin, MBDA, the UK’s Ministry of Defense and the Metropolitan and Scottish Police, where lives are on the line. As we've worked with customers like these over many years, we've noticed how much more testing is than just making sure the system works — it’s about ensuring we test for mission success and continuously optimize mission outcomes. Whether you're designing systems for command and control (C2); to provide support for complex police operations, such as hostage negotiations; or for shooting down an enemy missile, you should plan your testing and monitoring strategy to continuously test against the desired mission outcomes. 

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A Design Pattern for Automation Repeatability

6/20/18 / by Randy Hesse posted in QA, testing strategy, testing best practices, UX testing, User experience testing, software testing, Software test automation, workflow automation, automated testing project

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Some of my customers are trying to design an automated script to perform specific workflows with a predicted outcome. Unfortunately, the automated workflow they want to execute has many variations in their environment, and they’re having trouble creating a dynamic, automated script that handles environment deviation.

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Don’t Test the Code, Test the Business

5/24/18 / by John Bates posted in intelligent testing, Eggplant Digital Automation Intelligence Suite, QA, continuous delivery, continuous integration, intelligent monitoring, user journey, testing strategy, testing best practices, UX testing, UX, User experience testing, User Experience, Test automation, Digital Experience

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Quality assurance (QA) used to be a compliance activity. You were releasing a product and needed to test it and stamp it “approved.” QA was about testing that the code worked. You might manually test the code. You might have even tried some automation — coding a set of test scripts that would try to capture regressions or errors that you had eradicated in the past, but which somehow crept back in. All in all, you were reasonably satisfied that you achieved a level of test coverage that met your goals. Then, you put your code into production and crossed your fingers that nothing went wrong. And if it did, you tried to fix it as quickly as humanly possible.

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How Much Collaboration Is Too Much?

5/17/18 / by Jeannette Smith posted in QA, QA testing, software development, collaboration, developers, software testing, Software test automation, testing strategy, testing best practices, test teams

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Note: Test engineer Reena Kuni and software engineer Bekki Freeman also contributed to this blog.

On the Eggplant Functional team, the relationship between Dev and QA is very collaborative. We work closely together, use our Slack channel to organize regular walk breaks together, and frequently talk about ways to increase product quality.

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Works on My Machine

4/4/18 / by Bekki Freeman posted in testing strategy, Eggplant solutions, test automation strategy, user journey, software development, testing best practices, UX, User Experience, UI testing, Software testing tools, software testing, Quality assurance, QA testing, Functional testing, eggPlant Functional

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Note: Test engineers Reena Kuni and Jeannette Smith also contributed to this blog.

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Eggplant Functional: Automatically Run Selenium Standalone Server on Windows

1/24/18 / by Bekki Freeman posted in Selenium, Selenium WebDriver, Software test automation, continuous integration, Regression testing, testing best practices

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To fully automate the execution of Selenium WebDriver tests through Eggplant Functional, it’s convenient to set up the Selenium Standalone Server to run automatically every time the system under test boots. If the Standalone Server isn't running, the test will not execute, leading to delays in continuous integration, and false-negatives on regression testing.

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Six Reasons Why We Need Dedicated, Professional Testers

11/7/17 / by Antony Edwards posted in App testing, QA testing, software development, software testing, testing best practices

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In my last post, I described a test team structure that I've seen several companies (which I think are real thought leaders in testing) successfully implement over the last few months. Included in that structure is the sometimes controversial statement that scrum teams should have dedicated, professional testers; that is, we shouldn’t make developers responsible for all testing (though they should be responsible for white-box unit testing).

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One Question Test Leaders Struggle to Answer

10/24/17 / by Antony Edwards posted in App testing, Testing, testing best practices, software testing, test teams, Agile testing, testing strategy

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How should we structure our test team? This is probably the most common question I hear when talking to test leaders about what's on their minds.

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