Eggplant Blog

Deliver Faster User Journeys and Better Conversions on Black Friday

7/2/18 / by Alex Painter posted in user journey, Real User Experience, real user monitoring, synthetic monitoring, Digital Performance Management, Performance testing, Load testing

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While it may seem like a distant prospect, Black Friday is coming and retailers are busy preparing for the busiest shopping period of the year. The holiday season is normally a busy time for us too, as we start carrying out performance tests on retail sites to get an idea of how they’ll behave when unprecedented visitor numbers put systems under equally unprecedented strain.

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The Journey to True Test Automation is Shorter Than You Think

3/13/18 / by JB Brockman posted in test automation strategy, continuous delivery, analytics, user journey, artificial intelligence, User experience testing, test execution, Software testing tools, Real User Experience, Digital Experience, DevOps

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Everything about software has changed—how it’s architected, developed and produced, what it does, what users want from it, and how often they expect new features. To keep up, organisations are turning to continuous delivery and DevOps. Yet product teams still do a lot of manual testing, which consumes a lot of time they don’t have, thanks to shrinking test windows. Incorporating automation into your testing approach is a great strategy, but figuring out where and how to start isn’t necessarily quick and easy.

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20 Smart Technology Predictions for 2018

1/3/18 / by JB Brockman posted in artificial intelligence, User Experience, User experience testing, IOT, IoT Testing, Real User Experience

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A new outlook, optimism, and wonder. For me, the start of the new year is always exciting and prompts a lot of questions about how our space and our solutions will evolve over the next 12 months.

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It’s Here! Eggplant Functional Support for iOS Gateway 4.4.

12/19/17 / by Jon Flowers posted in Digital Experience, Real User Experience, automated testing, user journey, iOS Gateway

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It’s not often you hear dev teams shouting from the rooftops about a relatively minor software release. (Actually, developers rarely shout in the first place, except when playing a lively game of foosball.) But we think this one is pretty cool.

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"Only intelligent automation in testing will deliver disruption."

10/18/17 / by JB Brockman posted in App testing, mobile app testing, Test automation, AI, Software test automation, automated testing, Digital Experience, Real User Experience

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We recently commissioned a study of 750 development team leaders in the UK and the U.S. to gauge the extent of the pressure today’s organizations are experiencing with respect to app development. On the same day that we announced our App Gap research results—revealing that almost half of businesses feel the pressure to launch often untested apps—we hosted the first in our series of our Digital Automation Intelligence Roadshows.

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Avoid the App Scrap Heap

9/25/17 / by John Bates posted in AI, App testing, Application testing, Automated testing tools, Customer Experience, Digital Experience, IOT, Real User Experience, Test automation, UI testing, UX testing

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You can find 28 million apps on Google Play and 22 million in Apple’s App Store. Yet, nearly one in four people who download an app use it only once. Apps are incredibly slow under certain circumstances, don’t work in key parts of the workflow, and have less-than-optimal usability. The app scrap heap is growing because many organizations are still testing to ensure code quality, not a superior user experience (UX).

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Use AI to Power Your Testing and Delight Customers

9/18/17 / by Antony Edwards posted in AI, App testing, Application testing, Automated testing tools, Automation testing, Digital Experience, Functional testing, IoT Testing, Real User Experience, UX testing, User Experience, User experience testing

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A new study of 600 testers reports that 91 percent of test teams are struggling to meet increased user expectations compared to 12 months ago, and 66 percent said that test automation needs to expand beyond just test execution to keep up with business demands. The new study, conducted by Kickstand across the U.S. and U.K. on behalf of Testplant, generally identified that app dev teams are feeling the pressure to innovate and deliver high-quality user experiences quickly.

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Black Friday - can your website handle it?

11/8/16 / by Tom Miseur posted in Black Friday, Business Outlook, Cyber Monday, eggPlant Performance, Load testing, Performance Test Tool, Performance testing, Real User Experience, Stress Test, Test automation, Web Performance

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It's that time of year again! Despite its questionable origins, Black Friday and the rush to find fantastic deals online doesn't seem to be slowing down at all... but can the same be said about your eCommerce website?

Black Friday, and, lest we forget the potentially more relevant Cyber Monday, are two very important dates for online retailers seeking to maximize profits. Site downtime has the potential to wipe millions of dollars off profits, especially if that downtime lands during the peak of the rush. However, outright downtime is not the only thing retailers should worry about.

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