Eggplant Blog

Link Real User Journeys and AI-Assisted Techniques to Improve Quality

8/22/18 / by Michael Giacometti posted in AI-assisted testing, artificial intelligence, DevOps, QA, QA testing, testing best practices, user acceptance testing, User experience testing, User Experience, digital automation intelligence, Customer Experience Insights

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To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, integration testing, and user acceptance testing (UAT) to ensure a bug-free release. While product quality has a direct correlation to increased revenue and positive business outcomes, this isn’t enough in the 21st-century marketplace. QA’s job isn’t just to de-risk applications by finding defects earlier but to help de-risk business strategy and potential problems with your user base by reporting customer experience defects. 

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How Much Collaboration Is Too Much?

5/17/18 / by Jeannette Smith posted in QA, QA testing, software development, collaboration, developers, software testing, Software test automation, testing strategy, testing best practices, test teams

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Note: Test engineer Reena Kuni and software engineer Bekki Freeman also contributed to this blog.

On the Eggplant Functional team, the relationship between Dev and QA is very collaborative. We work closely together, use our Slack channel to organize regular walk breaks together, and frequently talk about ways to increase product quality.

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The Customer is Always Right ... and That Customer, and That Customer, Too.

4/25/18 / by Michael Giacometti posted in shift up, shift left, QA, User Experience, Eggplant Digital Automation Intelligence Suite, intelligent testing, test automation strategy, user journey, QA testing, shift right

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It’s no secret that the digital revolution is quickly changing the way businesses and customers interact with each other. Like Blockbuster, companies that don’t understand the evolving needs and tastes of their customers will die, while companies like Netflix that fail fast, quickly adopt technology, and evolve, will thrive.

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The Early Bird and Second Mouse — a QA Story

4/19/18 / by Russ Lott posted in QA, QA testing, User Experience, User experience testing, Performance testing, Functional testing, App testing

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This week, I'm making what many consider a life-altering, religious change. I’m switching from Android to an iPhone.

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Works on My Machine

4/4/18 / by Bekki Freeman posted in testing strategy, Eggplant solutions, test automation strategy, user journey, software development, testing best practices, UX, User Experience, UI testing, Software testing tools, software testing, Quality assurance, QA testing, Functional testing, eggPlant Functional

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Note: Test engineers Reena Kuni and Jeannette Smith also contributed to this blog.

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Testplant QA Recap + How We Do Regression Testing

1/17/18 / by Jeannette Smith posted in Selenium WebDriver, API testing, testing automation, Regression testing, QA testing

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Wow! It’s been quite a year in QA at Testplant. We’ve implemented so many new, big features, providing even more ways to expand our quiver of testing solutions—and yours.

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Six Reasons Why We Need Dedicated, Professional Testers

11/7/17 / by Antony Edwards posted in App testing, QA testing, software development, software testing, testing best practices

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In my last post, I described a test team structure that I've seen several companies (which I think are real thought leaders in testing) successfully implement over the last few months. Included in that structure is the sometimes controversial statement that scrum teams should have dedicated, professional testers; that is, we shouldn’t make developers responsible for all testing (though they should be responsible for white-box unit testing).

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Impressive and engaging talks at the Northern Lights testing conference

5/17/16 / by Gordon Mckeown posted in automated testing, defining software tests, defining test scope, Gordon McKeown, GUI testing, Northern Lights conference, QA testing, Quality assurance, Test automation, test scalability, Test tools, Testing tools, TestPlant Events, UI testing

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I recently presented at the Northern Lights conference in Manchester. This conference was hosted by the BCS (British Computing Society), and my talk was “Tools. Techniques. Trouble? Why test automation is getting more difficult, and what can be done about it.” You may have seen my blog post from ahead of the show, but if you haven’t yet, you can find it here.

I focussed on automating user interactions with the System under Test (SUT) and automating the creation of test scripts but not the automation of the testing process itself. I addressed both functional and load testing.

For those who weren’t there, here are the key points that I covered in my presentation:

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