Providing an amazing customer experience is critical in the travel and hospitality sector. Competition is fierce and consumers are fickle. If one website fails to deliver a slick, easy-to-use online interface, an alternative is only a couple of clicks away.
If you’re an online retailer, there’s a good chance you’re busy gearing up for the pre-holiday rush. Black Friday and Cyber Monday have been pushing retail sites to the limits of their ability to cope with surges in visitor numbers.
The weather, the tennis, the football — with all the distractions, you’d think those of us on the Real User Monitoring team would be kicking our feet up, right? Not a chance! I'm super excited to tell you about our latest release: a brand-new version of our Performance Trends Report.
Our interactive monitoring dashboard is a bolt-on to our Monitoring Insights product that gives a very quick and easy overview of your monitoring estate. It’s designed to run on a big screen on the wall, which means it’s often viewed from a distance.
We’ve recently been responding to customer feedback to make it easier to use in this way.
Back in December, we added icons to the graphs to show you the current status of your monitors.
Now, the latest improvement means you can change the text size of your monitor names, making it easier to see which one you’re looking at.
Love it or hate it, Valentine’s Day is big business.
It’s hard to avoid the ads, the promotions and the special offers, all dedicated to getting us to part with our hard-earned cash in return for some romantic gesture or other.
Away from the high-street stores, the restaurants and the garage forecourts, many consumers were doing their Valentine’s Day shopping online
One of the most important metrics we look at in Performance Analyzer, our real-browser performance analysis solution, is Speed Index, a measure of how quickly the visible parts of a web page are displayed.
Speed Index is really useful because it is an easy to consume metric that indicates how quickly a visitor would see a page’s content, in a way that other metrics just can’t.
However, it can be difficult to understand exactly what Speed Index means and how it works, so this post will go into a little more detail.