Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams tested the code and it worked. So, what happened?
As we round the last corner of 2016, end-of-the-year holidays upon us, we are reminded of the pervasiveness of technology in our lives. Quick personal reflection will surely confirm that your holiday shopping, travel, and entertainment are all thoroughly driven and sculpted by tech. Yes, there’s an app for (all!) that.