Eggplant Blog

Test Automation Just Got More Intelligent

2/21/19 / by Peter Cherns posted in Eggplant Release Insights, release quality, analytics, test coverage, bug hunting, Test automation, Eggplant AI, intelligent automation, Software testing tools

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There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution.

1: It will give you much greater insight into the quality of your releases.

2: It will make your testing process more focused and more efficient.

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Testing for Emotional Outcomes: another Shift-Up Blog

2/13/19 / by Michael Giacometti posted in AI-assisted testing, artificial intelligence, DevOps, QA, QA testing, testing best practices, user acceptance testing, User experience testing, User Experience, digital automation intelligence, shift up, usability testing, Performance testing

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With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to Quality Assurance other than Shift-Left and Shift-Right. This new dimension focuses on how your customer is actually using your application and if the intersection of your application, customer behavior, and your company’s business objectives all align. 

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Why Performance Matters: 1 of 10 Things Every Marketer Should Know about Web Performance

2/7/19 / by Alex Painter posted in Real Customer Insights, real user monitoring, Web Performance, marketing

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The web performance world is all about delivering better, faster online experiences. And from the outside, it can all look very technical. It’s niche, specialized. It’s technical people tinkering with code.

But it’s important not to lose sight of the ultimate business goals. Most of the time, we’re helping organizations to make more sales. And that makes it something that marketing departments should care about.

So we thought we’d highlight a few things about web performance that we think every marketer should know.

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To Err Is Human - the Security and Privacy Benefits of Robotic Process Automation

1/29/19 / by Alex Painter posted in Eggplant Digital Automation Intelligence Suite, digital automation intelligence, intelligent testing, robotic process automation, RPA

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People make mistakes. Human behavior so often falls short of ‘expected standards’, it begs the question why we hold ourselves to such standards at all. Too often, we build systems and processes on the implicit assumption that the people using them will be rational, infallible, and consistent. Of course, the truth is that most of us are anything but.

Our general fallibility is obviously closely tied to AI and test automation. Automated testing is immune to the unintentional biases and lapses in concentration that affect human testers.

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Better User Experience Testing

1/22/19 / by Alex Painter posted in Eggplant Digital Automation Intelligence Suite, digital automation intelligence, intelligent testing, Eggplant Release Insights, Performance testing

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The purpose of software testing has been steadily shifting from ‘does it work?’ to ‘does it deliver the required business outcomes?’, with an increasing focus on end-user requirements. It’s no longer enough to rely on metrics such as x% of tests passed. Now we have to understand the impact on the people using the product and the wider implications for the organization. There is a need to bridge that gap between meeting testing objectives and actually meeting customer expectations.

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Why You Need Synthetic as Well as Real User Monitoring and APM

1/15/19 / by Alex Painter posted in website performance, User Experience, Monitoring Insights, synthetic monitoring

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Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? Are you sure? How can you tell?

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Knowing There's an Issue is Great -  Understanding Why It's Happening Is Better...

1/10/19 / by George Kouvaras posted in website performance, KPIs, Real Customer Insights

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One of the most popular features of the KPI Performance report in Real Customer Insights (RCI) is the “Start Analysis” button, also known as “what’s changed analysis”.

This feature addresses the missing element in any anomaly detection system – the isolation and identification of the root causes of anomalies.

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Effortless Performance Testing with Eggplant Performance 9.0

12/18/18 / by Gareth Smith posted in artificial intelligence, model-based testing, intelligent testing, Eggplant AI, eggPlant Performance, Load testing, Performance testing

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Performance testing just got a lot easier.

While delivering quality at scale is essential, simply setting up a performance test can be a challenging and time-consuming exercise, and then you need to analyze it. So, despite its importance, performance testing is not commonly used during development cycles.

“Effortless Performance Testing” in Eggplant Performance 9.0 changes all that, with a simple-to-use load testing capability that re-uses your existing Eggplant AI assets. So you can now run performance load tests on your system with no technical knowledge and no coding.

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Eggplant Functional 18.2: Usability testing, automatic script checker, and much more

12/11/18 / by Pamela Gillaspie posted in model-based testing, Eggplant AI, intelligent testing, Eggplant solutions, UX, software testing, Functional testing, usability testing

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We recently released the much-anticipated Eggplant Functional 18.2, which includes some truly exciting innovations.

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How to maximize revenue by delivering ad content fast

12/6/18 / by Alex Painter posted in website performance, KPIs, performance analyzer, Web Performance

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Most of us who care about web performance do so because we care about delivering good user experiences.

But the business cares about other things too.

For media owners, advertising is a critical source of revenue. And if getting editorial content in front of end users is paramount, then delivering ad content fast has to be a close second.

However, a reliance on third-party code and content outside of your direct control can make this challenging.

Here are a few common issues, together with some suggestions on how best to deal with them.

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